Term and Conditions

Last Updated: [Insert Date]

Welcome to SRAM Sales Store (“we”, “us”, or “our”) at www.buybikepartssale.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. User Responsibilities

1.1 Account Accuracy

When creating an account or placing an order, you agree to provide current, complete, and accurate information. This includes:

• Valid shipping address (we do not ship to certain Asian countries or remote regions)
• Correct contact information
• Accurate payment details

1.2 Prohibited Activities

You may not:

• Use our products for commercial resale without authorization
• Reverse engineer any SRAM components
• Use bots, scrapers, or other automated means to access our site
• Attempt to circumvent our security measures

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our cycling components, including:

• Detailed specifications (wheel sizes, component compatibility, etc.)
• Original manufacturer packaging
• Intended use (road, gravel, aero applications)

However, minor variations in color or design may occur.

2.2 Professional Installation Recommended

Many of our components (cranksets, derailleurs, aero handlebars) require professional installation. We are not responsible for:

• Improper installation
• Component damage from incorrect use
• Bike modifications needed for compatibility

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• Your payment method will be charged upon order processing

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed in USD. International customers may incur currency conversion fees.

3.3 Shipping Options

Method	Cost	Carrier	Delivery Time
Standard Shipping	$12.95	DHL/FedEx	10-15 business days after shipment
Free Shipping	Orders over $50	EMS	15-25 business days after shipment

Delivery times are estimates and may vary due to customs processing.

4. Returns and Exchanges

4.1 Return Policy

We offer a 15-day return window from delivery date. To qualify:

• Items must be unused and in original packaging
• All tags and documentation must be included
• Proof of purchase required

Non-returnable items: Installed components, personalized items, clearance products.

4.2 Return Process

1. Email [email protected] with your order number and reason for return
2. We’ll provide a Return Merchandise Authorization (RMA) number within 48 hours
3. Ship items to: SRAM Sales Store, 4310 Whiteman Street, BRYAN, US 77807
4. Include completed return form and copy of invoice

Customers are responsible for return shipping costs unless the return is due to our error.

4.3 Size Exchanges

For wheel size exchanges (e.g., 24-Inch to 29-Inch, 650B to 700c):

• We ship replacements upon receiving your return
• Price differences will be adjusted
• Free return shipping for same-product size exchanges

5. Intellectual Property

All content on our site, including:

• SRAM product designs and technology
• Product images and descriptions
• Website design and logos

are protected by copyright and trademark laws. You may not use our intellectual property without written permission.

6. Liability Limitations

6.1 Product Use

SRAM components are high-performance parts designed for specific cycling applications. We are not liable for:

• Injury from improper use or installation
• Damage from exceeding manufacturer specifications
• Incidental or consequential damages

6.2 Website Availability

We strive to maintain 24/7 site availability but are not responsible for temporary outages due to:

• Maintenance
• Technical issues
• Events beyond our control

7. General Provisions

7.1 Governing Law

These Terms are governed by Texas law. Any disputes will be resolved in Bryan, Texas courts.

7.2 Policy Changes

We may update these Terms periodically. Continued use after changes constitutes acceptance.

7.3 Contact Information

For questions about these Terms:

SRAM Sales Store
4310 Whiteman Street
BRYAN, US 77807
Email: [email protected]