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At SRAM Sales Store, we value your trust as much as you value performance cycling components. This Privacy Policy explains how we collect, use, protect, and share information when you visit buybikepartssale.com or purchase our premium cycling components.

1. Information We Collect

To provide you with the best shopping experience for your cycling needs, we collect:

  • Personal Information: Name, email, shipping address, and payment details when you purchase components like cranksets, derailleurs, or handlebars.
  • Order Information: Details about the SRAM products you purchase, including size preferences (24-Inch, 29-Inch, 700c, etc.) and component specifications.
  • Technical Data: IP address, browser type, and device information to optimize our site for performance cyclists worldwide.
  • Usage Data: How you navigate our site, including which components (gravel, aero, etc.) you view most frequently.

2. How We Use Your Information

Like precision engineering in SRAM components, we use your data carefully for:

  • Processing orders for drivetrain components, wheelsets, and other performance parts
  • Providing global shipping to cyclists outside excluded regions
  • Improving our product offerings based on popular categories (650B/27.5-Inch, 700c, etc.)
  • Sending order confirmations and tracking information with the speed of a KOM attempt
  • Preventing fraud with the same vigilance we apply to component quality control
  • Responding to customer service inquiries at [email protected]

3. Data Sharing & Disclosure

We handle your data with the care of a professional bike mechanic:

  • Service Providers: We share necessary information with payment processors and shipping carriers to deliver your components worldwide (excluding Asia and certain remote areas).
  • Legal Requirements: We may disclose information when required by law, with the same precision as a perfectly tuned derailleur.
  • Business Transfers: In case of merger or acquisition, your information would transfer like a well-executed bike handoff.

4. Data Storage & Security

We protect your data with security as reliable as SRAM components:

  • All transactions use 256-bit encryption – stronger than any chainring
  • Payment data is processed through PCI-compliant systems
  • Regular security audits keep our defenses as sharp as your shifting
  • Data is stored on secure servers with limited access

5. Your Rights

You have control over your data, just like your bike setup:

  • Access: Request details of personal data we hold
  • Correction: Update inaccurate information (like shipping address changes)
  • Deletion: Request removal of personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking

Our site uses cookies like a cyclist uses energy gels – to enhance performance:

  • Essential Cookies: Keep your shopping cart intact as you browse components
  • Analytics Cookies: Help us understand which products (like gravel or aero components) are most popular
  • Preference Cookies: Remember your size preferences (29-Inch vs 650B, etc.)

You can manage cookies through your browser settings.

7. International Data Transfers

As we serve cyclists globally (with some exceptions), your data may be transferred internationally with appropriate safeguards.

8. Changes to This Policy

We may update this policy as our store evolves. Significant changes will be communicated with the clarity of SRAM component specifications.

9. Contact Us

For privacy questions, contact our Texas-based team:
SRAM Sales Store
4310 Whiteman Street, BRYAN, US 77807
Email: [email protected]